Refund policy

 

 At Miss J’s Place, we want you to love every piece you bring into your home. If something isn’t quite right, we’re here to help.

Returns

• You can return eligible items within 14 days of delivery.
• Items must be unused, in their original condition, and in the original packaging.
• To start a return, please contact our customer support team with your order number and reason for the return. We will provide return instructions. 

Refunds

• Once we receive and inspect your return, we’ll notify you of approval or denial.
• Approved returns will be refunded to your original payment method.
• Shipping fees are non-refundable unless the return is due to an error on our part or a defective item.
• Refund processing typically takes 3–10 business days, depending on your bank or payment provider.

Exchanges

At this time, we do not offer direct exchanges. If you need a different item, please return your original order for a refund and place a new order.

 

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 3 days of delivery with photos of the issue. We’ll aim to make it right as quickly as possible.

 

Contact Us

For any questions or to initiate a return, reach out to us via our contact page